Shipping
Dear customers,
During the COVID-19 pandemic, global logistics have been greatly affected, our products need to take more time (about 10-20 days longer) than usual to reach your hands.
We are so sorry for all the convinience it causes.
And thank you so much for your patience.
Yours sincerely
Cosyblender Team
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
New items can be sold out rather quickly, but we may get more soon!
Please contact our customer care department via email and we will do our best to notify you if the item becomes available again. Please include the best email address for reaching you when the item becomes available.
Product
If you have a discount coupon, when you go to “check out” page, you may find an option where you need to input the number, that’s how you use it.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Order
Due to an unforeseen event, the item you ordered suddenly became out of stock and is no longer available. We promise these cases are rare. However, if an item in your order does become unavailable, you will be contacted within 24 to 48 hours about the cancellation. If your order contains additional items, these items will still be shipped to you and the unavailable item will be removed from your order for refund.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Other
All products are from Japan. We have US, Japan, Australia, UK warehouses. So quality, fabric and design are guaranteed so that we can build our reputation and provide the best service to our customers.
We just do the business online .
You can contact us through our contact page! We will be happy to assist you.